1. Free Shipping Guidelines

Kaabo EU offers free shipping on all e-scooter orders within the European Union. We currently ship only to EU member states and do not deliver to overseas territories, PO boxes, or APO addresses. Deliveries are primarily fulfilled by local carriers such as DPD, UPS, or GLS, depending on the destination.

2. Delivery Scheduling

Orders are processed and shipped within 1–2 business days. Once your order has been picked up by the carrier, you will receive a confirmation email with the shipment details and tracking number.

Estimated delivery time to your provided address is 2–6 business days. All delivery dates provided by Kaabo EU are estimates and may vary depending on the carrier’s operations.

Our warehouse is located at:
CARRER ISAAC PERAL 16 NAVE C, 08420, CANOVELLES, BARCELONA

For pre-orders or backorders, please refer to the shipping date listed on the product page.

3. Order Tracking

To track your order, sign up for an official account on our website. This allows you to view current and past orders, as well as receive direct updates on your shipment and tracking status. Once you receive your tracking number from Kaabo EU, you can enter it on our site or the carrier’s website to monitor delivery progress.

4. More Delivery Information

For special delivery requests, questions, or shipment inquiries, please contact us at support@kaaboeu.com. We will respond to your message within one business day.